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At Epic Destinations, your privacy matters almost as much as your vacations. This Privacy Policy explains—briefly and clearly—what information we collect, how we use it, and the rights you have as a user of our services, website, and memberships. We follow applicable U.S. privacy laws and industry standards (including best practices from state consumer-privacy statutes).

1. Information We Collect
We only collect what we genuinely need to provide you with great deals on savings, getaways, cruises, and travel options. This may include:
Basic contact information (name, email, phone number, address)
Payment and billing details (processed securely through third-party payment providers)
Account information (logins, membership details)
Website usage data (analytics, cookies, preferences)
We do not knowingly collect information from children under 13.

2. How We Use Your Information
We use your information strictly to:
Process memberships, subscriptions, and bookings
Provide customer support and service updates
Improve our website, offers, and user experience
Send you travel deals, if you’ve opted in
Meet legal or regulatory obligations (the boring but necessary part)
We do not sell your personal information—ever.

3. Sharing Your Information
We only share data with:
Trusted service providers (payment processors, customer service platforms, reservation systems)
Travel partners that fulfill your bookings (resorts, cruise suppliers, etc.)
Legal authorities, only if the law says we absolutely must
Everyone we work with is required to handle your data securely.

4. Cookies & Tracking
Yes, we use cookies—mostly the harmless, non-caloric kind.
These help us:
Remember your preferences
Improve website performance
Offer a smoother browsing experience
You can disable cookies in your browser anytime (the site will still work, but might feel a little less magical).

5. Your Privacy Rights
Depending on your state of residence, you may have rights such as:
Accessing the personal data we hold about you
Requesting corrections
Requesting deletion (within legal limitations)
Opting out of marketing communications
Requesting a copy of your information
To exercise any of these rights, just contact us.
We’ll respond promptly and in a timely manner, as required by law.

6. Data Security
We use industry-standard security practices to protect your information.
This includes encrypted connections, secure payment gateways, and restricted internal access.
(If hackers try to get in, they’re going to have to work really hard.)

7. Retention of Information
We keep your information only as long as necessary to:
Maintain your account
Complete transactions
Meet legal and financial record-keeping obligations
After that, we securely archive or dispose of it.

8. Updates to This Policy
We may update this Privacy Policy from time to time. If we do, we’ll post the updated version here—no fine print, no surprise twists.

9. Contact Us
Questions? Requests? Want to talk about beaches? Use our contact form.

Because amazing vacations should come with amazing peace of mind.

At Epic Destinations, our goal is simple: help you travel better, travel smarter, and brag louder than your friends. We proudly stand behind every membership and subscription we offer, including access to discounted getaways and cruise deals.

While we can’t promise perfect weather, unlimited buffets, or that the kids won’t fight in the back seat, we can promise that we’ll do everything reasonably possible to make sure you’re satisfied with your membership experience.

General Satisfaction Guarantee

If you ever feel that your Epic Destinations membership isn’t living up to its name, just let us know. We’ll review your concern promptly and work to resolve it in a timely manner—up to whatever level may be applicable under the law.

Rest assured: when you contact us, your request won’t be tossed into a digital abyss. It will be reviewed, evaluated, and responded to as quickly as humanly—or legally—possible.

About Our Travel Services

Epic Destinations provides access to discounted getaways, week-long stays, and cruise offers through our network of trusted travel providers. Availability, rates, resort features, cabin categories, and similar details depend on the specific provider and may vary by destination, season, or how early you remembered to book (we’ve all been there).

If you ever find a rate or detail on your itinerary that seems inconsistent or doesn’t match what you believe was offered, reach out to us. We’ll compare the details, verify eligibility, and—if appropriate—adjust the booking or rate in accordance with our policies and any applicable guarantees. Documentation may be required (screenshots, confirmations, or the ancient travel artifact known as “a printed page”).

Submitting a Satisfaction Claim

If you'd like us to review something, simply contact our support team. We may request additional information so we can properly investigate your claim. Any adjustments or refunds (when applicable under the law or your membership terms) will be handled promptly, professionally, and with as little red tape as possible.

For cruise or getaway-related issues, please note that claims must be based on comparable travel elements—such as the same dates, destination, category, or cabin type—so that we’re comparing apples to apples… not inside cabins to presidential suites.

Friendly Closing Note

We want you to love traveling with us. Really—love it. Epic Destinations is committed to transparency, fairness, and making sure your travel experiences are, well… epic.

If something isn’t right, tell us.
If everything is right, tell your friends.

Before registering this promotional certificate, it is important to read and understand the Terms and Conditions of this promotional certificate.

Promotional Certificate Includes

Up to 4 travelers receive 7 nights accommodation in a resort condominium at a resort destination throughout the U.S., Canada, Caribbean and Mexico. Accommodations are provided at available resort locations listed on the reverse side of this certificate in a resort condominium that sleep up to 4 travelers. Availability is limited during peak seasons that vary by location and major holidays which include Spring Break, New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving and Christmas. Two travel dates are required, a preferred and alternative, each must be at least 45 days in advance with a minimum of 30 days between the two dates selected.

Government Taxes, Carrier and Agency Imposed Fees

This promotional certificate requires payment of government taxes, carrier and agency imposed fees starting at $27.50 per night per traveler. Additional resort fees may be due at check in which are charged and collected by the resort at the time of check-in.

Reservation Save the Date Deposit $150

Reservation Save the Date Deposit of $150 is due after a valid travel itinerary is selected by the registered promotional certificate holder. The registered promotional certificate holder may request the return of their refundable Reservation Save the Date Deposit at any time prior to the confirmation of travel by following the cancellation process defined in the terms and conditions.

This promotional certificate expires 1 year from the date this certificate is registered, which must occur within 6 months from the Date Issued.

Follow these 3 simple steps to register and redeem your promotional certificate offer

It’s as easy as 1, 2, 3!

Step 1: Register this travel certificate online on the provided website. Your registration will be validated immediately by email.
Step 2: Select your preferred and alternate travel dates along with your preferred travel itinerary and pay your Refundable Reservation Save the Date Deposit to activate your account.
Step 3: Within 45 days of your account being activated, you will be invited to contact the Reservation Department to finalize your travel itinerary. During the reservation call, your contact information will be verified and charges associated to this promotional offer will be collected.

Getaway Terms & Conditions:

Terms and Conditions for this promotional certificate are on both the front and back of this page. It is important to read and understand the terms and conditions of this promotional certificate prior to registration or payment of any fees associated to this promotional certificate.

This Promotional Certificate is Not Free. Deposits, Government Taxes, Carrier and Agency Imposed Fees are Required and to be Paid by Registered Individual who must be one of the Travelers.

Registration of this promotional travel certificate must occur within 6 months from the issue date, by the individual that received this certificate. Certificates registered outside of the registration period are subject to being voided. Only one registration per certificate number is eligible. Registration is performed online on the provided website. Registration process requires the registering individual to provide their complete name and contact information, along with a valid email address and contact phone numbers. The email address provided will require opt-in validation at the start of the registration process. Following a successfully completed registration, a registration confirmation email will be sent. Registration requires acknowledgement of review and understanding of terms and conditions as well as agreeing to being contacted by the Fulfillment Company Stated on the Certificate, its vendors and servicing providers electronically, by U.S. mail or phone on matters related to this promotional certificate. The expiration of this promotional certificate is defined on the face of the certificate. Travel must be completed before the expiration date.

Travel Itinerary Selection: Following a valid registration, the authorized registered individual will select a travel itinerary on the provided website. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. All dates selected must be at least 45 days in advance of the date the selection is being made. At least 30 calendar days must separate the two dates selected. Only valid travel days, dates and seasons will be offered for selection as defined on the promotional certificate. Other travel selections may be required and are based on the promotional certificate, including departure city, arrival city, and/or departure cruise port. Cruise itineraries presented will be that of actual sailings. All availability will be determined at the time of booking and confirmation.

Reservation Deposit: Following a travel itinerary selection, the Reservation Save the Date Deposit is due. The Reservation Save the Date Deposit amount is defined on the promotional certificate. The Reservation Save the Date Deposit must be paid and posted to the travel certificate account for the selected travel itinerary to be activated. Once the Reservation Save the Date Deposit is paid and posted, the promotional certificate account will be placed in the itinerary activated status. Reservation Save the Date Deposit must be paid within 30 days of the itinerary selection, or the itinerary selected will be inactivated requiring the registered individual to reselect a valid travel itinerary. The registered promotional certificate holder will be notified by email when this occurs. The promotional certificate account may be cancelled at any time prior to a reservation being confirmed. At the time a proper cancellation is processed, all refundable deposits paid will be refunded in the form of a check. If the registered individual fails to comply with the Terms and Conditions of this travel certificate offer or fails to respond within a timely manner to correspondence received, they will forfeit all refundable deposits paid at the expiration date of the promotional certificate.

Reservation Confirmation: Within the defined number of days of the certificate account being placed in itinerary activated status, an email communication will be sent inviting the registered promotional certificate holder to the booking facility assigned to the promotional certificate. Booking facility may be the reservation center or a web page provided by the Fulfillment Company Stated on the Certificate. A prompt response to the invitation offers the best opportunity to secure one of the travel dates and/or itineraries selected. Only named individuals on the certificate account in the itinerary activated status have access to the reservation center, websites and reservation specialists. Reservation center hours of operation are available on the provided website. During the reservation process, prior to confirmation, named individuals on the certificate account will be verified and charges associated to this promotional offer will be collected. Failure to identify all travelers and their accurate years of age at the time of booking may result in additional costs to the traveler at check in, which will be the responsibility of the travelers.

If the Fulfillment Company Stated on the Certificate is unable to secure availability for the itinerary selected, alternate arrangements will be offered. Following the reservation confirmation of travel, an electronic reservation confirmation with instructions and itinerary details will be sent to the email address on the certificate account within 72 hours. Named individuals on the certificate account may need to obtain other electronic travel documents from travel partner or the travel partner’s website. If airline flights are part of the travel certificate, airline schedules offered are at the discretion of the Fulfillment Company Stated on the Certificate who will select departure and arrival airports in cities where multiple major airline carriers operate. Flights generally depart between 3 p.m. and 10 p.m. and return between 6 a.m. and 1 p.m. Flight schedules are at the discretion of the travel provider. Commercial and charter airlines are utilized and no guarantee is made for a specific airline, route or itinerary. When cruise itineraries are included, coordination of air travel is required and will require arrival the day before the sailing to ensure sufficient time for named individuals to arrive at the departure port. At least one adult over the age of 21 is required on all reservation confirmations. Travelers under the age of 21 must be accompanied in the same cruise cabin or stateroom by a parent, relative or guardian 25 years or older. Confirmed reservations are non-refundable. Any changes made to a confirmed reservation will result in the traveler having to pay all costs and change fees associated to the change requested. Failure to check in at the confirmed destination on time will result in the traveler forfeiting all amounts paid. It is the responsibility of the traveler to confirm their travel itineraries with the travel vendor, airline, hotel, resort, or cruise line within 72 hours prior to arrival.

Charges: Travelers are responsible for government taxes, carrier and agency imposed fees which are subject to change without notice, per person fees as defined on the promotional certificate, along with charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals other than meals and snacks on cruises, and gratuities. Government taxes, carrier and agency imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. The government taxes, carrier and agency imposed fees are payable to the Fulfillment Company Stated on the Certificate at the time of booking. Refundable deposit paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. Charges in excess of any refundable paid deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied refundable deposit, cannot be refunded after confirmation of travel occurs. Any Refundable Reservation Save the Date Deposit balance remaining after charges will be refunded 10 days prior to travel. Group travel fees of $350 will apply to each promotional certificate requesting to travel together. Each certificate holder must submit travel requests separately.

Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate being ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel.

Documentation: It is the responsibility of each traveler to provide proper travel documentation. Visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither the Fulfillment Company Stated on the Certificate nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever.

Restrictions: Reservations must be booked and confirmed with the Fulfillment Company Stated on the Certificate. This certificate has no cash value and is non-transferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of the Fulfillment Company Stated on the Certificate. This offer cannot be used concurrently with any other travel offer. The Fulfillment Company Stated on the Certificate reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations.

Responsibilities: Neither the Fulfillment Company Stated on the Certificate nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. The Fulfillment Company Stated on the Certificate assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. The Fulfillment Company Stated on the Certificate and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of the Fulfillment Company Stated on the Certificate, for any representations of obligations of the Fulfillment Company Stated on the Certificate, or for content of this promotional certificate.

Fulfillment Company Stated on the Certificate: Please use the contact information provided on the certificate for assistance, and have the certificate number available to expedite service. The Fulfillment Company Stated on the Certificate is registered with applicable seller of travel authorities as stated on the certificate. Registration as a Seller of Travel does not constitute approval by the State of California. California law requires certain Sellers of Travel to have a trust account or bond. Applicable Seller of Travel license information is provided on the certificate.

Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, the Fulfillment Company Stated on the Certificate, in writing of your intent to cancel by returning the certificate and sending notice using the contact information provided on the certificate.

NO PURCHASER SHOULD RELY UPON REPRESENTATION OTHER THAN THOSE INCLUDED IN THIS PROMOTIONAL CERTIFICATE. This certificate is for the purchase of a vacation certificate and puts all assignees on notice of the consumer’s right to cancel under section 559.933, Florida Statutes.

Alabama: Mobile
Arizona: Scottsdale, Sedona
Arkansas: Fairfield Bay, Hot Springs
California: Helendale, South Tahoe Lake, Tahoe Vista
Colorado: Pagosa Springs, Silvercreek, Breckenridge
Florida: Daytona Beach, Kissimmee, Orlando, Pompano Beach, Westin
Georgia: Helen
Hawaii: Hawaiian Island Options
Idaho: Hope
Illinois: Sheridan
Indiana: French Lick
Iowa: Arnolds Park
Maine: Bethel
Maryland: Ocean City
Massachusetts: Yarmouth, Provincetown
Minnesota: Breezy Point, Detroit Lakes
Missouri: Branson, Lake Ozark
Montana: Whitefish
Nevada: Mesquite, Stateline
New Hampshire: North Conway
New Jersey: Atlantic City, Brigantine
New Mexico: Ruidoso
New York: Catskill
North Carolina: Atlantic Beach, Banner Elk, Cashiers, Kitty Hawk, Lake Lure, New Bern, Sapphire Valley
Pennsylvania: Shawanee on the Delaware
South Carolina: Garden City, Myrtle Beach
Tennessee: Crossville, Gatlinburg, Pigeon Forge, Sevierville
Texas: Conroe, Flint, Montgomery
Utah: Park City
Vermont: Wilmington
Virginia: Virginia Beach, Williamsburg
Wisconsin: Wisconsin Dells
Canada: Ontario
Bahamas: Freeport, Grand Bahama
Caribbean: Aruba, St. Maarten
Dominican Republic: Puerto Plata, Santo Domingo
Mexico: Acapulco, Mazatlán, Cancun, Ixtapa Zihuatanejo

Welcome to Epic Destinations. By using our website, services, memberships, subscriptions, travel products, or any digital content we provide (collectively, the “Services”), you agree to the following Terms & Conditions. If you do not agree, please do not use the site — no hard feelings, we’ll still wave from the beach.

1. Use of Our Services
Epic Destinations provides travel-related memberships, discounted getaways, cruises, and other vacation benefits. All content on this site is for general information and may change at any time. You agree to use our Services responsibly, lawfully, and without attempting any dark magic, hacking, or misuse of our systems.

2. Memberships, Pricing & Availability
All memberships, travel deals, and promotional offers are subject to availability and may change or end without notice. Pricing, inventory, and benefits may vary depending on the destination, travel date, supplier rules, or marketplace conditions (a.k.a. “the travel universe doing travel-universe things”).

3. No Travel Agency Liability
Epic Destinations acts as an intermediary between you and independent travel providers (such as resorts, cruise lines, hotels, etc.). We do our best to provide accurate information, but we are not responsible for schedule changes, closures, weather events, acts of nature, airline delays, misplaced luggage, or suspiciously enthusiastic seagulls. All travel services are subject to the terms, conditions, and cancellation policies of the corresponding provider.

4. User Accounts
If you create an account, you are responsible for keeping your login details safe. Any actions taken under your account are your responsibility. If you suspect unauthorized use, notify us so we can help — preferably before your account starts booking trips to places you’ve never heard of.

5. Intellectual Property
All website content — including text, logos, graphics, images, and systems — belongs to Epic Destinations and is protected by U.S. copyright and trademark laws. You may not copy, reproduce, or redistribute our content without written permission. Travel inspiration is free. Copying our website word-for-word… not so much.

6. Links to Third-Party Websites
Sometimes we link to outside sites for travel info or convenience. These websites have their own policies and are not controlled by Epic Destinations. Click responsibly.

7. Limitation of Liability
To the fullest extent permitted by U.S. law, Epic Destinations is not liable for any indirect, incidental, or consequential damages arising from the use of our Services — including but not limited to travel interruptions, digital hiccups, lost opportunities, or impulsive midnight vacation purchases.

8. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the site means you accept the new terms — consider it the digital equivalent of nodding “yes.”